Privacy policy

This Privacy Policy describes how Zaisha Organics ("Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website zaishaorganics.pk (the "Site") or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The revised version will be posted on the Site with a new “Last Updated” date.

Personal Information We Collect

We collect personal information in the following ways:

1. Information Provided by You:

  • Contact Details: Name, phone number, address, email

  • Order Details: Billing and shipping information, payment confirmation

  • Account Details: Username, password, login credentials

  • Support Requests: Information you share in communication with us

You may choose not to provide certain information, but some features may not function without it.

2. Automatically Collected Information:

Using cookies and similar technologies, we collect:

  • Device and browser data

  • IP address

  • Pages visited and activity on the Site

3. Information from Third Parties:

We may receive information from:

  • Website hosting/platform providers

  • Payment processors

  • Advertising or analytics partners

All third-party data handling follows this Privacy Policy.

How We Use Your Personal Information

We use your data to:

  • Process and deliver orders

  • Manage account access

  • Arrange shipping, returns, and customer support

  • Improve website performance and user experience

  • Market products and offers (only with your consent)

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations

Cookies

We use cookies to:

  • Improve shopping functionality

  • Understand user behavior and website performance

You may control cookies in your browser settings, though disabling them may affect site functionality.

Sharing of Personal Information

We may share your information only with:

  • Service providers (delivery, payment, IT support)

  • Marketing or analytics partners (with consent)

  • Legal authorities if required by law

We do not sell or misuse personal data.

User-Generated Content

Reviews and publicly submitted content may be visible to others. We are not responsible for information voluntarily shared publicly by users.

Links to Third-Party Websites

External website links on our Site are not controlled by us. You should review their policies before sharing information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from individuals under 16 years of age.

Security and Retention

We take reasonable security measures to protect personal information but cannot guarantee perfect security.
Data is retained only as long as required for operational or legal reasons.

Your Rights

Depending on your region, you may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data

  • Withdrawal of consent for marketing

  • Restriction of data processing

Requests may require identity verification.

We do not discriminate against customers who exercise privacy rights.

International Users

Your information may be processed outside of your country. When required, international data transfers use approved legal safeguards.

Complaints

If you believe your privacy rights have been violated, you may contact us directly.

Contact Information

For any privacy-related concerns or requests, please reach us at:

📩 Email: zaishaorganics.official@gmail.com
📞 Phone/WhatsApp: +92 325 6261118